Petal & Leaf – Cancellation & Refund Policy
At Petal & Leaf, each arrangement is thoughtfully designed using fresh, seasonal flowers and prepared with care for your specific occasion. We understand that plans can change, and we’re happy to assist with cancellations under the guidelines below:
Same-Day Cancellations
Orders canceled on the same day they are placed are eligible for a full refund.
Advance Cancellations (Two or More Days Before Delivery)
Orders canceled at least two days prior to the scheduled delivery date will be refunded, less a 3% processing fee to cover transaction costs.
Cancellations on the Delivery Date
If an order is canceled on the scheduled delivery date, after flowers have been designed or prepared, a refund will be issued less a 5% fee to cover labor and materials.
Refunds & Disputes
By placing an order with Petal & Leaf, you acknowledge and agree to this Cancellation & Refund Policy. All refunds are handled directly by Petal & Leaf in accordance with these terms. We kindly request that customers refrain from initiating chargebacks or credit card disputes for cancellation or refund requests covered by this policy.